At Rugish.com, we want you to love your rug—but we understand that sometimes it’s just not the right fit. If you’re not completely satisfied with your purchase, you have 14 days from the delivery date to initiate a return.

✅ How Returns Work:

  • We accept returns within 14 days of receiving your rug.
  • Rugs must be in original, unused condition and securely packed.
  • Final sale items and cleaning products are non-refundable.

To start your return, contact our customer support team. We’re here to help 7 days a week.

💸 Refunds:

  • Once we receive and inspect your return, we’ll process your refund within 10 business days.
  • Refunds are issued to the original payment method.

Enjoy peace of mind when you shop at Rugish—quality rugs and simple returns.